OUR SERVICE
We are now offering repair services while you wait out
of our convenient London
location. We can fix your
system today, while you wait,
in under 1 hour. Most of our repairs are completed in 30 minutes or less. Not local?
Click here for our mail in
services. Why send to
Microsoft
and wait weeks
when you can
pay much less
and be back to playing
TODAY for much less?
Repairs start at a flat rate of
£30 and comes with the same
90 day warranty. Don't post
your system, wait weeks, and
pay more elsewhere. We
have the best price offering
the absolute best service, guaranteed.
Frequently Asked Questions
So I just phone up, make an appointment, arrive and wait around 30 minutes and have a working Xbox 360 again?
Yes, that’s right! Just give us a call to make an appointment and when you arrive you can play on our big HDTV screen while you wait. We are the only console repairers which will fix your system while you wait and grantee you the best service!
How much do you charge for repairs?
All repair prices are £50 excluding vat
What if I’m not local?
No problem, we have a mail-in service with FREE pick-up and delivery. Same day repair and shipped out the following day depending on payment. Repair prices for mail-in are £50 excluding vat. Click here for our mail-in service.
How long will a repair take?
Our typical repair time is 30 minutes from when we have diagnosed the problem. We also offer a mail-in service, if you live too far why not mail us your system. For more information about our mail-in service please click here.
Should I bring accessories?
Please only bring in the console only, without any accessories, such as the hard drive, cables, power supply, etc.
Will I lose my saved games or other data?
Unless your problem is related to a faulty memory card or hard drive, you will not lose any of your saved games, profiles, or other information.
Do we prevent the problem coming back?
Yes! While repairing your system we do several upgrades to your to stop the problem coming back again in the future.
What kind of warranty do I get?
We give a 90 day warranty with all our repairs. If the problem does re occur within the warranty period then we will fix your system free of charge. Please see the warranty page here for more details.
I opened my consoles or removed the warranty seal. Will you still fix my Xbox 360?
Absolutely! We successfully repair over 95% of the Xbox 360 repair orders we receive, regardless of whether or not the console has been opened previously.
How do I know that you are a reputable company?
We are one of the largest Xbox 360 refurbishing companies in the United States, and our new office in central London has all the experience and success. Some
of our many achievements:
- Verified by the two largest Internet security companies: Verisign and Network Solutions.
- A member in good standing of SquareTrade.
- Verified Authorize.Net Merchant.
- PayPal Verified Business.
- Attained PowerSeller status on eBay.
- We are fully insured.
Why shouldn't I bring my Xbox 360 to my local computer or television repair shop?
Many TV and computer repair shops actually cause greater damage to the Xbox 360, as they don't have the specialized equipment, spare parts, training, or experience that we do. We specialize in Xbox 360 repairs, so you'll know that your repair will be completed quickly and professionally the first time.
Do you accept international orders?
At this time we are only accepting orders from within the UK through our mail-in service or walk-in service (make an appointment and get your system fixed while you wait!) For more information on our mail-in service, please click here for our mail-in website.
How long have you been around?
We began repairing the original Microsoft Xbox consoles back in 2001, and started offering Xbox 360 repair/refurbishing services in 2006.
Do you fix other consoles/handheld devices as well?
Yes! We fix almost all consoles, but we specialise in Xbox 360 and Playstation 3s. For our Playstaion service click here. If you have a different console or handheld device (wii, PSP, NDS ect) please give us a call to find out more.
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This website is not affiliated with Microsoft Corp. Microsoft, Xbox. Xbox logos are trademarks of Microsoft Corp.
